Who we are

If your experience of consultants is that they create themselves a job for life, you will find kinkajou know-how‘s approach refreshing – we love saying goodbye to clients!

Initially, we work with clients in a ‘hands-on’ capacity in either line or project roles. However, our aim is to ensure that your people can do the job themselves once we have left. So, we help with getting recruitment, training and organisational structures right and we also pass on our skills, techniques and contacts.

Our areas of expertise are Project Management, Database Marketing and Governance – see these pages for further details.

That said, we rarely say goodbye to our clients – just au revoir!

Kim Robinson

Kim previously spent eleven years working for Andersen Consulting (now Accenture) in its banking and change management practices.  There she was responsible for planning and project managing large-scale business change initiatives in both the public and private sectors.

She now applies this experience to helping clients develop a greater capacity for managing their own projects and converting strategy into manageable programmes of work.

Patrick McCormack

Patrick understands the inherent problems that arise between clients and suppliers of marketing services, having previously worked in both environments (The Economist, Dun & Bradstreet, Saatchi & Saatchi and Bates).

Typically, he now helps clients to define their requirements and produce clear, unambiguous briefs for suppliers.  He then helps clients to assess the physical and/or technical deliverables to ensure that they match expectations.

Patrick also helps clients by analysing their marketing data, including customer and transaction records and historical campaign results.  By combining this analysis with an understanding of its particular significance for the client, he can make relevant and practical recommendations for marketing activities.